Item was out of stock only when I emailed about it 2 weeks after the order did I find out product color was not available for another 2 weeks. They did offer me a different color that would ship sooner
The ring itself great 5 star, however, they charge me extra for a second charging case that I did not order and with one charging case they said shipping would be free so I was charged $20 for the second charging case and the shipping. I thought that was dead WRONG and I’m not happy about it. I would give five stars to the Ring I’d give zero to customer service. They never answered the phone. I was never given an opportunity to get my money back or send this charging case back. It’s never been opened and probably never will be.
Haven’t started using it yet. It looks good and fits good though.
No dislikes so far. Customer service was very responsive and helpful when I had issues. Set up was easy and fit is good. Looking forward to seeing how well it works and how accurate it is.
The set up is easy. The app gives the option to change measurement methods (ie- pounds/kg). You can also choose what you want turned on (heart rate, sleeping, pulse ox). My only problem is the sizing. 6 of my fingers are a size 6 and I verified them using the size chart before ordering, but the ring barely fits one of my fingers. My hand has to be cold to get it on and off. I recommend sizing up as a result of my experience.
Quick shipping comfy
So far so good my rings are charging. Good to actually have them in hand now.
I have had this ring for about 9 months. I did notice the battery going down much faster than the noted 6 days, usually only a couple. I asked Herz and was told to charge differently, etc. I did all the suggestions they had. I continued to use the ring but noted it did not capture exercise like it did when new. Again, contacted and they ended up sending me a brand new ring. While the ring was not quite as I expected, the customer service was great. I am currently charging my new ring and will let you know :)
Comfortable and easy to set up. Too bad I have take it off every time I wash my hands. But otherwise, I like it so far. Only had it for a week.
Customer service responded quickly and replaced my defective ring. I look forward to using this ring and the app.
Fits well. I sleep with the ring on with no problems. Easy set up!
Haven't install yet. Comfortable fit.
Ring feels a little heavy but not so heavy I won't wear it.
The first ring took almost 3 weeks to get here. The sizing guide on the website is way off so I had to request an exchange. The replacement process was smooth and I had the replacement within a week of them receiving the one that was to big back in their warehouse.
Your ring sizing method did not work for us as the two rings are too big.
It was marked as shipped and sat for a while. But once it moved I got it in a few days. It is lightweight and comfortable. I honestly have not hand it long so it could go up/down depending on how it is. The set up was a little weird at first but easy once you understood what it was asking. I wear a ring size 8 and doing the measurements of told me to buy a size 11. I could have gotten away with a 10 on the size 8 finger. The sizing is different be sure to measure.
Just getting to know the ring, so far so good easy set up, comfortable fit stylish design.
Easy setup. Stylish design. I can’t give a review on functionality yet as I just started using it.
looks nice very similar to oura
Just received the product and setting it up