Contact Us
At Herz P1, we’re committed to providing excellent customer experiences and helping you get the most out of your purchase. If you have any questions we have a list of Frequently Asked Questions that will tell you how to use our site, order from us, start an account and track the progress of your order.
IMPORTANT NOTE: BLACK FRIDAY / CYBER MONDAY / XMAS SHOPPERS
Due to exceptionally high seasonal demand, some domestic and international shipments may experience occasional delays with USPS, UPS, FedEx, and DHL. Increased package volume, extended carrier processing times, and general holiday congestion can affect delivery speeds for all online retailers. Rest assured, our team is working diligently to process and ship your orders as quickly as possible. We truly appreciate your patience and understanding - thank you for choosing us! We will do our utmost best to ensure you get your packages as soon as possible - Paula, Store Manager
Reach Us by Email (fastest response time!)
We aim to respond within 24 hours during our working hours of Monday - Friday, 9:00 am to 5:00 pm.
Reach Us by Phone or SMS
US Customer Support: (877) 309-3614. Please note: We are currently experiencing very high call volumes. The best and fastest way to contact us is by email (see above) or SMS to (877) 309-3614.
Phone Support: 9:00am - 5:00pm Eastern
Outside of our working hours you can leave us a voice mail, and we will call you back on the next business day. Please clearly indicate your name and order number if you are calling about an existing order.
Company Details
Herz P1 LLC
839 E Market St
Ste 106 #165
Akron, OH ,44305
United States